API / CRM / HELPDESK / AD / WHATSAPP / FACEBOOK MESSENGER INTEGRATION
Cloud One Business Communication Suite empowers your business with seamless integration across your critical platforms. We understand the importance of a unified workflow, which is why we offer comprehensive API integrations with your CRM, Helpdesk, Active Directory, and popular messaging platforms like WhatsApp and Facebook Messenger.
Key Integration Capabilities
Enhance customer interactions by accessing and updating CRM data directly within your Cloud One platform. Streamline workflows and improve efficiency by automating data synchronization.
Our business communication suite supports: Odoo, Zoho CRM, Bitrix24, Hubspot CRM & Salesforce
Messaging Platform Integration (WhatsApp & Facebook Messenger)
- Expand your communication channels by integrating with popular messaging platforms.
- Engage with customers on their preferred channels and provide personalized support.
Helpdesk Integration
- Centralize customer support by integrating your helpdesk system with Cloud One Business Communication Suite.
- Manage tickets, track issues, and provide faster resolutions, all from a single interface.
Simplified API Integration
- We provide this powerful integration feature free of charge to our managed business communication suite customers.
- To enable integration, simply provide your API credentials and mapping information from the respective developer portals.
- We will do the rest to ensure it works correctly.
Package-Specific Integration
- SMB Package: Offers Zoho CRM integration.
- Professional Package: Supports a wide range of CRM integrations (Odoo, Salesforce, Zendesk, etc.) and messaging platform integrations.
- Contact Center Package: Includes all Professional package integrations, plus Active Directory integration.
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