Limited Liability Warranty Information

We are dedicated to providing top-tier products and services to our valued clients. Our commitment to quality is reflected in the comprehensive warranties we offer for our wide array of products, in strict accordance with the manufacturer's guidelines.

For warranty claims to be valid, the affected product must be brought to our office for inspection and repair or replacement, as determined by our technical team.

Warranty Details

Yeastar Warranty

Yeastar provides support for a product during its warranty.
You can check the expiration date of a specific Yeastar product warranty on Yeastar Partner Portal.

Redstar Warranty

1-year limited warranty on all Redstar hardware products, covering defects in materials and workmanship under normal use and service conditions.

D-Link Warranty

D-Link offers a standard 1-year limited warranty on most of its products. However, specific warranty terms may vary by product.
Read the warranty information for details.

Yealink Warranty

Video Conferencing Products: 24 months
Voice Communication Products: 12 months
Personal Collaboration Solutions: 24 months
Read the entire Yealink Limited Warranty

Teltonika Warranty

Teltonika offers a 2-year limited warranty on most of its products, covering defects in materials and workmanship under normal use and service conditions. Specific warranty terms may vary by product.
Refer to the warranty information for detailed coverage.

Warranty Claim Requirements

To initiate a warranty claim, please provide the following:

Original Purchase Receipt: This document serves as proof of purchase and will be used to verify the warranty period.
Delivery Note: This document confirms the delivery of the product and can provide additional details about the purchase.

The affected product(s) will need to be returned to our designated service center for inspection and repair or replacement, as determined by our technical team. Please ensure that the product is securely packaged to prevent further damage during transit.

Warranty Exclusions

Warranty does not cover:

Grey-market products - goods that are sold outside of the manufacturer's authorized distribution channels
Damage caused by:
- Accident, misuse, neglect, improper installation, or unauthorized modification.
- Exposure to extreme environmental conditions, such as excessive heat, cold, humidity, or dust.
- Acts of God, such as lightning strikes, floods, or earthquakes.
- Improper maintenance or cleaning.
- Use of incompatible products or accessories.
Consumable parts, such as batteries or fuses.
Cosmetic damage, such as scratches or dents.
Software or firmware issues, including viruses, malware, or data loss.
Service and software licenses.