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Discounted Support Ticket for Cloud One Managed Systems
Discounted Support Ticket for Cloud One Managed Systems
Only available to Managed Customers
Discounted Support Ticket / Issue / 15 minute
One Issue per ticket
*Paid Discounted Support Tickets are valid for 1 year
Call Centre Supervisor Training
Call Centre Supervisor Training
2 Hours Training for 1 Supervisor )Minimum)
Call Centre Agent Training
Call Centre Agent Training
2 Hours Training for 5 Agents (Minimum)
Operator Training
Operator Training
1 Hour Training for 1 Operator / Telephone Receptionist (Minimum)
User Training
User Training
1 Hour Training for 5 Users (Minimum)
Premium Support Ticket
Premium Support Ticket
Hourly Billing basis
One Issue per ticket
*Paid Support Tickets are valid for 1 year
Supported IP Phone Setup
Supported IP Phone Setup
Setup Fee for each Supported IP phones setup for Cloud One Business Communication Suite.
​👉 Setup does not include user training
[IVROHPC] Interactive Voice Response(IVR) & On Hold Prompt Creation
Interactive Voice Response(IVR) & On Hold Prompt Creation
Creation of upto 250 characters per IVR or On Hold Prompt to the correct format accepted by the PBX
👉Does not include any configuration on the communication system
Country Presence SIP Trunk Setup Fee
Country Presence SIP Trunk Setup Fee
Country Presence SIP Trunk configuration will be done by certified experts
Cloud One Secure Remote Management Annual Subscription
Cloud One Secure Remote Management Annual Subscription
Easy, Instant and Secure Remote Management & monitoring for Software PBX, Appliance and FXS gateway
Annual Subscription is charged per device
✅Optional Cloud One Secure SSL Certificate ie customer.cloudone.co
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