Services

2 Hours Training for 1 Supervisor )Minimum)

2 Hours Training for 5 Agents (Minimum)

1 Hour Training for 1 Operator / Telephone Receptionist (Minimum)

1 Hour Training for 5 Users (Minimum)

Hourly Billing basis
One Issue per ticket
*Paid Support Tickets are valid for 1 year

Annual Subscription License in USD only.
*Channel based Pricing
Software Subscription Licenses are payable 100% in advance

Annual Subscription License in USD only.
Pricing based on number of concurrent calls
Subscription Licenses are payable 100% in advance

Software License Pricing Impact under TLAA 2024 (Kenya)
The Tax Laws Amendment Act, 2024 (“TLAA”, “the Act”) w.e.f 27 December 2024 has resulted in a 20% price increase.

Annual Subscription License in USD only.
Pricing is based on the number of concurrent calls, including internal and external calls.
Software Subscription Licenses are payable 100% in advance

Software License Pricing Impact under TLAA 2024 (Kenya) The Tax Laws Amendment Act, 2024 (“TLAA”, “the Act”) w.e.f 27 December 2024 has resulted in a 20% price increase.

ZERO CAPEX and flexible recurring costs
Dell Cloud Servers including Premium SSD & Intel Processors

Upto 250 characters per IVR or On Hold Voice Prompt

Top Up for Cloud One Phone Numbers / Toll Free Numbers

Fully managed PBX service
Centralized management and support

✅ No License fee
✅ Zero Installation fee
✅ 2 Bundled Support tickets / month
✅ 1 Call Queue configuration during initial setup
✅ 1 Custom IVR Prompt during initial setup
✅ Ready for outgoing calls as preloaded talk time equal to total paid subscription
📆 1 Year Contract

Cloudone Managed Business Communication Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

Country Presence SIP Trunk configuration will be done by certified experts