Services

2 Hours Training for 1 Supervisor )Minimum)

2 Hours Training for 5 Agents (Minimum)

1 Hour Training for 1 Operator / Telephone Receptionist (Minimum)

1 Hour Training for 5 Users (Minimum)

Hourly Billing basis
One Issue per ticket
*Paid Support Tickets are valid for 1 year

Annual Subscription License in USD only.
*Channel based Pricing
Software Subscription Licenses are payable 100% in advance

Annual Subscription License in USD only.
Pricing based on number of concurrent calls
Subscription Licenses are payable 100% in advance

Software License Pricing Impact under TLAA 2024 (Kenya)
The Tax Laws Amendment Act, 2024 (“TLAA”, “the Act”) w.e.f 27 December 2024 has resulted in a 20% price increase.

Annual Subscription License in USD only.
Pricing is based on the number of concurrent calls, including internal and external calls.
Software Subscription Licenses are payable 100% in advance

Software License Pricing Impact under TLAA 2024 (Kenya) The Tax Laws Amendment Act, 2024 (“TLAA”, “the Act”) w.e.f 27 December 2024 has resulted in a 20% price increase.

Setup Fee for each Supported IP phones setup for Cloud One Business Communication Suite.
​👉 Setup does not include user training

ZERO CAPEX and flexible recurring costs
Dell Cloud Servers including Premium SSD & Intel Processors

Creation of upto 250 characters per IVR or On Hold Prompt to the correct format accepted by the PBX
👉Does not include any configuration on the communication system

Top Up for Cloud One Phone Numbers / Toll Free Numbers

Fully managed PBX service
Centralized management and support

Country Presence SIP Trunk configuration will be done by certified experts

Easy, Instant and Secure Remote Management for Yeastar Software PBX, Hardware PBX, and FXS gateway
Annual Subscription is charged per device