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Professional Service

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Professional Service

Call Centre Supervisor Training
Call Centre Supervisor Training
2 Hours Training for 1 Supervisor )Minimum)
10,000.00 KSh
Call Centre Agent Training
Call Centre Agent Training
2 Hours Training for 5 Agents (Minimum)
20,000.00 KSh
Operator Training
Operator Training
1 Hour Training for 1 Operator / Telephone Receptionist (Minimum)
2,500.00 KSh
User Training
User Training
1 Hour Training for 5 Users (Minimum)
10,000.00 KSh
Premium Support Ticket
Premium Support Ticket
Hourly Billing basis
One Issue per ticket
*Paid Support Tickets are valid for 1 year
4,200.00 KSh
Supported IP Phone Setup
Supported IP Phone Setup
Setup Fee for each Supported IP phones setup for Cloud One Business Communication Suite.
​👉 Setup does not include user training
900.00 KSh
[IVROHPC] Interactive Voice Response(IVR) & On Hold Prompt Creation
Interactive Voice Response(IVR) & On Hold Prompt Creation
Creation of upto 250 characters per IVR or On Hold Prompt to the correct format accepted by the PBX
👉Does not include any configuration on the communication system
1,500.00 KSh
Country Presence SIP Trunk Setup Fee
Country Presence SIP Trunk Setup Fee
Country Presence SIP Trunk configuration will be done by certified experts
10,000.00 KSh
Cloud One Secure Remote Management Annual Subscription
Cloud One Secure Remote Management Annual Subscription
Easy, Instant and Secure Remote Management for Yeastar Software PBX, Hardware PBX, and FXS gateway
Annual Subscription is charged per device


3,250.00 KSh per year
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