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Professional Service
Discounted Support Ticket for Cloud One Managed Systems
Only available to Managed Customers
Discounted Support Ticket / Issue / 15 minute
One Issue per ticket
*Paid Discounted Support Tickets are valid for 1 year
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Call Centre Supervisor Training
2 Hours Training for 1 Supervisor )Minimum)
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Call Centre Agent Training
2 Hours Training for 5 Agents (Minimum)
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Operator Training
1 Hour Training for 1 Operator / Telephone Receptionist (Minimum)
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User Training
1 Hour Training for 5 Users (Minimum)
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Premium Support Ticket
Hourly Billing basis
One Issue per ticket
*Paid Support Tickets are valid for 1 year
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Supported IP Phone Setup
Setup Fee for each Supported IP phones setup for Cloud One Business Communication Suite.
👉 Setup does not include user training
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Interactive Voice Response(IVR) & On Hold Prompt Creation
Creation of upto 250 characters per IVR or On Hold Prompt to the correct format accepted by the PBX
👉Does not include any configuration on the communication system
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Country Presence SIP Trunk Setup Fee
Country Presence SIP Trunk configuration will be done by certified experts
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Cloud One Secure Remote Management Annual Subscription
Easy, Instant and Secure Remote Management & monitoring for Software PBX, Appliance and FXS gateway
Annual Subscription is charged per device
✅Optional Cloud One Secure SSL Certificate ie customer.cloudone.co
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